Career Key Support Portal

Purchase and Billing 6

• Am I charged more than once for my subscription?
• Tips for 1st time Purchase by counselor, organization, or school
• What methods of payment do you accept?
• Can I use a purchase order?
• Common reasons for Credit Card payment methods to fail

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Sponsored Discoverers (for whom you've purchased) 9

• How do I assign or reassign products?
• How do I view my discoverer’s assessment results?
• Where do I see my list of discoverers?
• How do I know if my discoverer has taken the assessment?
• How do I resend an email invite to a sponsored discoverer?

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Sign In 3

• How do I sign in?
• How do I activate my account?
• How do I reset my password?

View and Take Assessment 3

• Video Tutorials
• What if I see a blank screen and cannot take the assessment?
• I'm using the same computer as other users and have trouble accessing my assessment.

Career Key Discovery 4

• Getting Started
• How Career Key Discovery Helps
• Careers and Educations Programs
• Advise Discoverers

How Career Key Discovery Helps 4

• Overview
• The Basics of the Holland Theory
• Using RIASEC Score to Choose Congruent Environments
• Three Most Common Scoring Patterns and Advice

Careers and Education Programs 5

• Overview
• Classification of Careers and Programs
• Best of Both Worlds
• Careers and Programs Listed in CKD
• Data Sources and Updates

Advise Discoverers 7

• Overview
• One on One Advise
• Differentiated - Consistent Score Pattern
• Differentiated - Inconsistent Score Pattern
• Undifferentiated Score Pattern

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Career Decision Profile 0