Subscription and Billing

Answers to common questions

Am I charged more than once for my subscription?
No, if you purchased a Career Key Discovery for Individuals subscription. Only auto-renewal subscriptions for large organizations (Career Key Discovery for ...
Sat, May 16, 2020 at 3:41 PM
What methods of payment do you accept?
We accept PayPal and all major U.S. credit cards. To process your credit card payment, we use Stripe, a secure and well-known payment gateway.  We can’t...
Sat, May 16, 2020 at 3:44 PM
Common reasons for Credit Card payment methods to fail
Credit Cards The credit card may be expired. Check the expiration date on your card and verify that we have the correct date in our system. The bil...
Sat, Sep 9, 2017 at 3:45 PM
Common reasons for Pay Pal payment to fail
The PayPal account's payment source isn't set to immediate funding. Make sure the payment source in your PayPal account is set to "immediat...
Sat, Sep 9, 2017 at 3:25 PM