Career Key Support Portal

You can only be signed into and access one Career Key account at a time, so you need to sign out of each account before trying to activate or access a diffe...

Sign in. Go to Account by clicking on the Gear icon at the upper right. Under the Discoverer tab, find the discoverer you want and click on the "Vi...

Click the gear icon at the top right of your account and select “Account.” View your discoverers list under the Discoverers tab.

Click the gear icon at the top right of your account and select “Account.”  View your discoverers list under the Discoverers tab. Next to each discoverer...

Sometimes you want to resend an email invite. Maybe the discoverer never got it, needs a reminder, or you made a mistake in the email address. Here’s how: ...

You can reassign an asessment or change a discoverer's email address as long as they haven’t accepted your invitation. To do that, you will "re-ass...

If you are an independent counselor or small organization, this 1.2-minute video covers: Purchase for the first time, Inviting clients to take the assess...

If your discoverer (individual taking the assessment) has an address ending in @gmail.com, please let them know to check their Promotions tab for the invita...

Sign into your account. Click on the Gear Icon at the top right and choose "Account." If you haven't already, purchase the number of discov...

If your discoverer has a Gmail email address, ask them to check their Promotions tab. They can also search their Inbox for our communication email address, ...