Career Key Support Portal

Thanks to our LTI 1.3 technology and integrations with the largest LMS providers, installation takes less than 10 minutes.

Due to differences by institution and LMS, our U.S. based support team needs a little more info to give you the quickest, more accurate response. No matter what, we'll get you what you need.

If your institution is a current Career Key customer, please file a Technical Support ticket on this portal. Usually within 24 hours on a U.S. business day, we will contact you with instructions. 

If you are new to Career Key and your course materials distribution partner is VitalSource, please file a Technical Support ticket on this portal. Usually within 24 hours on a U.S. business day, we will contact you with instructions. 

If you and your institution are new to Career Key, sign up for sampling on our LTI Tool page.  We will contact you with instructions.