Career Key Support Portal

Getting Started 2

• Watch Videos - Career Key Discovery - Student
• User Guide - Career Key Discovery

View and Take Assessment 4

• Video Tutorials
• What if I see a blank screen and cannot take the assessment?
• I'm using the same computer as other users and have trouble accessing my assessment.
• How do I reset my password?

Pre-March 26, 2025 Purchases 5

• Why is Career Key transitioning to a subscription model?
• How does the new subscription work, and will it renew automatically?
• Will I still have access to my past results?
• Can I cancel my subscription if I no longer need it?
• How does the new subscription model impact independent consultants?

Billing 7

• What prepaid subscriptions are available to independent consultants?
• How often do I pay for a prepaid subscription?
• What happens when a prepaid subscription expires?
• What's changed fo pre-March 26, 2025 purchases?
• Tips for 1st time Purchase by counselor, organization, or school

View all 7

Sponsored Discoverers (for whom you've purchased) 9

• How do I assign or reassign products?
• How do I view my discoverer’s assessment results?
• Where do I see my list of discoverers?
• How do I know if my discoverer has taken the assessment?
• How do I resend an email invite to a sponsored discoverer?

View all 9

Career Key Discovery 4

• Getting Started
• How Career Key Discovery Helps
• Careers and Educations Programs
• Advise Discoverers

How Career Key Discovery Helps 4

• Overview
• The Basics of the Holland Theory
• Using RIASEC Score to Choose Congruent Environments
• Three Most Common Scoring Patterns and Advice

Careers and Education Programs 5

• Overview
• Classification of Careers and Programs
• Best of Both Worlds
• Careers and Programs Listed in CKD
• Data Sources and Updates

Advise Discoverers 7

• Overview
• One on One Advise
• Differentiated - Consistent Score Pattern
• Differentiated - Inconsistent Score Pattern
• Undifferentiated Score Pattern

View all 7

Career Decision Profile 0