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Manage Your Account
How do I sign in?
How do I sign in if I have a user code?
How do I activate my account?
How do I reset my password?
If I ordered for someone else, how do they activate their account?
Sponsored Discoverers (whom you've paid for)
How do I know if my sponsored discoverer has taken the assessment?
I am using the same computer as my sponsored discoverers. How do we all access our accounts?
Where do I see my list of sponsored discoverers?
Can I see my sponsored discoverer’s assessment results in my account?
How do I resend an email invite to a sponsored discoverer?
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Subscription and Billing
What methods of payment do you accept?
Common reasons for Credit Card payment methods to fail
Common reasons for Pay Pal payment to fail