Career Key Support Portal

Purchase and Billing 6

• Am I charged more than once for my subscription?
• Tips for 1st time Purchase by counselor, organization, or school
• What methods of payment do you accept?
• Can I use a purchase order?
• Common reasons for Credit Card payment methods to fail

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Sponsored Discoverers (for whom you've purchased) 10

• I am using the same computer as my discoverers. How do we all access our accounts?
• How do I view my discoverer’s assessment results?
• Where do I see my list of discoverers?
• How do I know if my discoverer has taken the assessment?
• How do I resend an email invite to a sponsored discoverer?

View all 10

Sign In 3

• How do I sign in?
• How do I activate my account?
• How do I reset my password?

View and Take Assessment 3

• Video Tutorials
• What if I see a blank screen and cannot take the assessment?
• I'm using the same computer as other users and have trouble accessing my assessment.